With MACU's Skip-a-Pay program, you can choose one month to skip making a payment on your loan.*

For the safety of our members, our community, and employees, all MACU branches will only be open by appointment effective tomorrow, Tuesday, November 17, 2020, until further notice.

Medicare open enrollment, also known as Medicare’s annual election period, runs from October 15 through December 7 each year. During this annual window, Medicare plan enrollees can reevaluate their coverage – whether it’s Original Medicare with supplemental drug coverage, or Medicare Advantage – and make changes or purchase new policies if they would like to do so.

During this limited Medicare open enrollment period, you can:

• Switch from Original Medicare to Medicare Advantage (as long as you’re enrolled in both Medicare Part A and Part B and you live in the Medicare Advantage plan’s service area).
• Switch from Medicare Advantage to Original Medicare (plus a Medicare Part D plan and possibly a Medigap plan).
• Switch from one Medicare Advantage plan to another.
• Switch from one Medicare Part D prescription drug plan to another.
• Enroll in a Medicare Part D plan if you didn’t enroll when you were first eligible for Medicare.

At MACU, we are pleased to offer our members the services of a Licensed Medicare Broker to walk you through the maze of options with Medicare insurance. Senior Advocate John “Hoppy” Hopkins, with the Senior Health Resource Center located onsite at Members Advantage Credit Union, is available as a free resource to you. Feel free to contact John at 219-406-8048 with any questions you may have, or to schedule an appointment with John at any of our locations, please call 219-874-6943.

Extended Call Hours

We are now offering our members extended calling hours in order to better serve you after and before normal business hours. 

We are excited to be seeing many of our members in the branch again since reopening. Please keep in mind we have several other options for you to access your accounts in addition to visiting branches: mobile banking via our app, online banking, telephone banking, ATMs, and our drive up windows. Below are several recommendations for any members coming into the branches.

• Wear a mask covering mouth and nose (may be asked to briefly lower mask for identification; full face masks not permitted)
• Utilize hand sanitizer available throughout the branch
• Use online and phone banking, ATMs, and the drive up when possible
• Avoid touching mouth, nose, or eyes
• Cover mouth and nose when coughing or sneezing
• Please practice social distancing by keeping 6 ft away from others in the lobby. Signs and floor markers are there to assist you 

MACU has developed new cleaning and safety protocols that will create the safest environment possible.

Thank you for your help and cooperation as we work together to protect the health of our members, employees, and their families.